To get a resident's contact information to sync to Carefeed, the resident needs to be added as a separate contact in MatrixCare.
How to add the resident as a contact
Log into MatrixCare
Click Resident in the top navigation
Search for and open the resident's profile
Scroll down to the Contacts section
Click the Add contact link
Search for and select the resident by name
Set the relationship type to Resident
Enter the required fields, including the resident's email address and phone number.
Click Save
The resident will now appear as a contact in the Contacts section of their profile.
You can now go to Carefeed and refresh the resident's profile. The resident's email and phone number will now be visible on their Carefeed profile.